Accounts Management and Control

Let us handle all the queries and excuses from your patients and medical aids. We collect, capture and return your data within 48 hours. Overdue accounts are collected using custom developed systems and procedures and is approached in a professional manner.

• Our debt collection service includes persistent follow-up on outstanding amounts. We give patients owning courtesy reminders via email, phone calls and SMS's.

• Outstanding accounts are emailed to patients owing and we also send out SMS reminders.

• Should an account be problematic, it is handed over to our attorneys for legal collection.

• We handle final demands and send out legal collection letters and SMS’s. The automated generation of legal collection documents is a great success!

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